September 27th, 2010 by admin | 1 Comment | Filed in Computer Crash Recovery, Computer Repair Service

***We provide onsite Computer Repair and Network Support for home and business in VA, MD and DC. Please, call us toll free 877-433-5222 or fill out the Service Request Form to schedule an appointment. We have put a blog below that you may find useful knowledge about computers, services and products.***

Blue Screen of Death or BSoD – What is the Blue Screen of Death?

In simple terms, The Blue Screen of Death is your computers way of telling you that something has gone exceeding wrong and it can be extremely intimidating and is very apparent.  The technical terms the BSOD is a “stop error message” and this is because the error that has occurred is so significant enough that every process on your computer has to come to a stop.  Basically, when applications within your OS aren’t behaving correctly the BSoD occurs.  Most often the BSoD can be resolved by simply rebooting your computer (PC) system, but if that doesn’t work you should look for expert advice.

Most often the Blue Screen occurs with software issues such as a corrupt operating system.  In other cases it’s caused by memory issues or incompatible hardware and software.

Geek ABC offers on site computer repair service for Home and Business computer customers in the Washington, DC Metropolitan Area. We serve customers and clients in Virginia (VA), Maryland (MD) and Washington, DC in areas such as Arlington, Alexandria, Falls Church, Fairfax, McLean, Great Falls, Oakton, Springfield, Vienna, Bethesda, Silver Spring, Germantown, Rockville, Olney, Potomac, Chevy Chase and Washington DC. We also provide free over-the-phone support for residential customers.


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September 23rd, 2010 by admin | 3 Comments | Filed in Computer Crash Recovery, Computer Repair Service, Computer Tips and Help, Data Backup and Recovery

***We provide onsite Computer Repair and Network Support for home and business in VA, MD and DC. Please, call us toll free 877-433-5222 or fill out the Service Request Form to schedule an appointment. We have put a blog below that you may find useful knowledge about computers, services and products.***

Data Backup – Backing Up Your Data

One of the most important things we can do is back up the data that is on our computers.  I know that we don’t often think about it, but a system crash due to a virus or hardware failure can be disastrous.  And even though it seems redundant and time-consuming, performing regular data backups can save you a lot of headaches.  Consider what it might cost you in time, effort, and money if your system does crash and you have to reconstruct all of your data or risk losing it forever.

The most popular options for data backup are:

1.       CD and DVD (Optical Drives)

2.       External Hard Drives

3.       Flash Drives

4.       Online Backup Services

5.       RAID System – Mainly applies to business environments or a person with very large amounts of data

ConsumerReports.org has a great table that lists the Pros and Cons of each option for data backup.

Optical drives (CD’s and DVD’s) are great for backing up files such as your music and photos.  With the boom of multimedia downloading sites such as iTunes, Rhapsody and Napster, most, if not all, of our music is on our computers and if you think about it, to lose them could possible mean losing thousands of dollars, and as far as photos go, because we are more inclined to use a digital camera these days, all of our photos are digital and we rarely ever print them out because it’s much easier to share them via email or social networking site, those memories are priceless, especially if you lose them. CD’s and DVD’s are prone to scratches and other physical damage that can cause problems so you have to make sure that you are careful with them and store them safely.

Flash Drives are better suited for backing up files such as word documents and excel spreadsheets.  Using the computers USB Drive you can easily back up your data and transport it.  Flash drives are nice because they are small but they offer a limited amount of storage space and because of their size they can be easily lost.

External hard drives are probably the best when it comes to backing up home computers.  They offer a lot of storage space and you can set them up to run automatic backups on a regular basis.  This eliminates having to back up data manually as with optical drives or flash drives.

Online backup services are an alternative that a lot of people are choosing these days because you can access your data remotely, as long as you have an internet connection and safe from physical damage.  Up to a certain amount of data is free for online back up services, after that they usually charge a small monthly or annual fee.

RAID system configurations are good for business environments or for individuals with large amounts of data.  In the even of a system failure RAID essentially gives a mirror image of the hard drive.  They automatically image the drive (back up).

In the even of a computer crash or system failure, having your data backed up is essential.  If you haven’t backed up your data, we strongly recommend that you do.  Geek ABC offers  data recovery services, RAID troubleshooting and installation, can assist in data backups,  and in-home computer repair for home and business customers in the Washington, DC Metropolitan Area. We serve customers and clients in Virginia (VA), Maryland (MD) and Washington, DC in areas such as Arlington, Alexandria, Falls Church, Fairfax, McLean, Great Falls, Oakton, Springfield, Vienna, Bethesda, Silver Spring, Germantown, Rockville, Olney, Potomac, Chevy Chase and Washington DC.


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September 8th, 2010 by admin | 1 Comment | Filed in Computer Crash Recovery

***We provide onsite Computer Repair and Network Support for home and business in VA, MD and DC. Please, call us toll free 877-433-5222 or fill out the Service Request Form to schedule an appointment. We have put a blog below that you may find useful knowledge about computers, services and products.***

Computer Crash Recovery – A computer crash is something we all fear these days but it also seems to be something that is inevitable, random and can be quite frustrating. Computers seem to be extremely volatile these days and even still we tend to trust them with some of our most precious information.

The Top Four reasons for a computer crash are “Bad Drivers”, “Bad Power Supply”, “Corrupt Files” and “Overheating”. Other things that can cause a crash or a freeze can be the installation or update of new software, hardware or a game.

A crash can range from something as small as an application quitting on its own to the dreaded Blue Screen of Death (BSOD).  The BSOD isn’t so simple to figure out and most often there’s no way to resolve it without technicians who have the right tools to diagnose the exact nature of the issue, and that’s what we here at Geek ABC are here to do. The Geek ABC onsite computer repair techs are experienced computer professionals who will come to you and work around your schedule to help meet your individual needs.

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