September 30th, 2010 by admin | No Comments | Filed in Computer Repair Service, Remote Computer Monitoring and Management, Remote Computer Repair Services, Remote Technical Support

***We provide onsite Computer Repair and Network Support for home and business in VA, MD and DC. Please, call us toll free 877-433-5222 or fill out the Service Request Form to schedule an appointment. We have put a blog below that you may find useful knowledge about computers, services and products.***

Remote Technical Support – The Benefits Of Remote Technical Support And Assistance

Remote technical support is the one of the fastest and least expensive ways for fixing computer troubles and there are quite a few computer issues can be resolved over the internet using a remote connection.  Remote technical support offers a quick and easy solution for resolving issues with software maintenance or upgrade, and installing or upgrading new peripherals such as printers, webcams and scanners.  Another great feature of remote technical assistance is using it for one-on-one training.

Remote technical assistance is provided using a remote software application, downloaded from the internet, which allows you to temporarily grant permission to a technician so they can remotely access your computer. A remote connection is completely secure and has to be initiated by you, from your computer. Once your computer problems are fixed or you have completed a one-on-one training, the remote connection will disconnect and only you can request another session to your computer. Remote tech support requires a high speed internet connection (cable modem, DSL modem or Fiber).

A Geek ABC Remote Desktop Technician can access your computer in a matter of minutes and begin to diagnose and fix your computer problems.  One of the major benefits, besides being fast, is that everything can be done without having to leave the comfort of your home or business and you don’t have to wait around for a technician to arrive.  At Geek ABC we offer three types of remote support services: Monthly Unlimited Remote Support, Hourly Rate Remote Support and Flat Rate Remote Support.

Along with our Remote Desktop Support, Geek ABC offers onsite computer and laptop repair service for Home and Business computer customers in the Washington, DC Metropolitan Area. We serve customers and clients in Virginia (VA), Maryland (MD) and Washington, DC in areas such as Clarksville, Columbia, Elicott City and Fulton Maryland (MD)

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