July 17th, 2012 by admin | No Comments | Filed in Washington DC Metropolitan Area Fixed Price Computer Repair

***We provide onsite Computer Network Support and Business Telephone Solution in VA, MD and DC.Please, call us toll free 877-433-5222 or fill out the Service Request Form to schedule an appointment. We have put a blog below that you may find useful knowledge about computers, services and products.***

How do I know if my email account has been hijacked?

This week I just wanted to talk a bit about email hijackers. Put simply this is when you find out your email account has been sending emails to your contacts that you didn’t type, or weren’t even there to send.

Now when this happens it’s the usual response by people to believe that their computer itself has been hacked.  Not that this is in all cases wrong; there are many viruses out there made with the intent to take control of your computer and cause all sorts of mischief without your consent.  However it is just as common for control over your account to be lost to a much simpler method of stealing away your account details, many times by the method of hacking known as Social Engineering.  Social Engineering is typically used by scammers to get you to directly tell them your account info, giving them access to your account.

For example, anytime you get a fake email from a site telling you that your account is in trouble or needs to be reset, and to fix this issue the messenger needs your account details to be typed up and sent to them, this is an act of Social Engineering.  It’s an easy and common method of gaining information, and the complexity of the engineering itself varies greatly.  It can be as simple as an obviously unofficial email address asking for an account you may not even have, or as detailed as a complete page and a link redirect from an official sounding source.

The good news is that for almost all acts of Social Engineering, the cure is a good helping of caution.  It is important to remember that an email provider will never ask you for your account details via email, and will very rarely link you to other webpages to enter your information.  It is also important to take the time to set up the protection services email providers provide, such as redundant email addresses and security questions.  In situations where you have lost control of your account these are invaluable to getting your account back quickly.

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December 6th, 2010 by admin | No Comments | Filed in Washington DC Metropolitan Area Fixed Price Computer Repair

***We provide onsite Computer Repair and Network Support for home and business in VA, MD and DC. Please, call us toll free 877-433-5222 or fill out the Service Request Form to schedule an appointment. We have put a blog below that you may find useful knowledge about computers, services and products.***

Washington DC Metropolitan Area Fixed Price Computer Repair – Geek ABC’s New Flat Rate Computer Deal, Washington DC Metropolitan Area

If your computer seems to be failing or just feel like it’s running really slow and driving you crazy, Geek ABC’s new $99.00 promotion may be the answer for you. Geek ABC is a locally owned computer and network repair and service company who provides same-day, on-site computer and network service and repair. But we’re trying something new that will help people of all kinds and in my opinion is our best deal ever.
Basically what it comes down to is we will totally fix your computer for $99.00 (not including parts and data recovery and migration), and if we can’t fix it you only pay the $49 diagnostic fee. If you ask me, this away all of the guess work needed to figure out what a repair may cost if it’s hourly. Simply put, no matter how much work needs to be done, we will do it for $99.00, and if there are no parts needed, $99.00 is all you will be charged. The only difference between this service and our regular service is that with this deal we will come and pick your computer up, bring it to our shop, fix it (this could take a few days), and return it to you. The only other additional charge you may find is related to where you live in relation to our shop, depending on where you live there may be a small travel fee involved but you can avoid the travel fee all together by dropping your computer off here at our shop. The only thing we ask of you, when we pick the computer up at your site, is that you have the PC unplugged and ready to go.

On top of our new flat rate promotion, Geek ABC also provides the best service warranty in the area, 90 days!  We can also provide you with the set up of your computer when we return it to your home but that, again, is an additional fees.

So, to sum things up, for $99.00 flat (due at pickup) and a few days away from your PC, Geek ABC will fix anything wrong with your computer.  Again, this does not include any parts or data recovery or migration.  When we get the computer to our shop we will run diagnostics and give you a call with possible solutions and let you decide what works best for you and your budget.

If this sounds like something that you are interested in please feel free to reach us via our website www.geekabc.com or give us a call at 1.877.GEEKABC (1.877.433.5222) to schedule an appointment.

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